MOCAP Recieved 5 Awards of TCCTA
MOCAP Awarded Silver at TCCTA 2024 for Best Business Contribution Contact Center
In 2024, MOCAP proudly received the prestigious Silver Award for Best Business Contribution Contact Center (Over 100 Seats) at the TCCTA 2024 Awards. This distinguished honor reflects MOCAP’s unwavering commitment to delivering exceptional contact center services that meet the evolving needs of the digital age.
MOCAP has built a reputation for providing outstanding contact center solutions across diverse industries, including automotive, banking, E-Commerce and IT. Our dedication to service quality has earned the trust of clients and partners nationwide, positioning MOCAP as a leader in the field.
This award not only reaffirms MOCAP’s success but also fuels our drive to continue delivering innovative solutions that support the business goals of our clients. It enhances our credibility and opens doors to new opportunities for growth, both within Thailand and in international markets.
MOCAP is poised to continue its journey of excellence and expansion in the contact center industry.
MOCAP provides excellent Contact Center/BPO/Market Research to variety of industries.
MOCAP is outsourcing company of Contact Center, BPO, and Market Research in Bangkok, Thailand. MOCAP is running outsourcing business over 10 years to meet client clear-unclear needs throughout customer support, telemarketing, deepen and flexible market research.
Telemarketing, Telesales,Inbound , Customer Support, Technical Support, Welcome Call, Lead Generation, Dispatching & Insourcing , Email, Chat, SNS, SMS
Support for non-core business of client, MOCAP provides Data Entry, Reporting, Back Office, Document Management, HR Support.
Offer various types of research service to gain insightful information from your consumers to broaden your perspective and be more competitiveness in the market.
MOCAP Serves Variety of Industries
Insurance
• Telesales Acquisition Call
• BPO
• Data Entry
• Conservation
• Inbound Customer Service
• Mid-night Operations
• Campaign Inbound
Finance
• Telesales Acquisition Call
• BPO (Data Entry)
• BPO (Document scanning)
• Debt Collection
• Inquiry for Invoice
Food
• Order Receiving / Delivery(24*7)
• Customer Satisfaction Survey
• CRM Activity
Manufacture
• Customer Satisfaction Survey
• Brand Awareness Survey
• Competitors Analysis
• Re-branding Activity
Appliance
• CRM Campaign
• Inbound
• Market Research
Real Estate
• Customer Demand Survey
• Market Situation Survey
• Data Cleansing
Hospital
• Data Cleansing & CRM Activity
• Inbound
Other
• Lead Generation (B2B)
• IT Help Desk Support
As One Stop Service Provider,
MOCAP is not only contact center Outsourcer but also Researcher , System Developer,and Marketer . MOCAP understood recent complicated engagement contact channels toward customers, MOCAP provide one stop service that client needed
MOCAP Contact Center has Global Network,
Delivery locations are Japan, China, Vietnam, Philippines, Nicaragua, and USA, that is utilized Relia Group Network. We support a wide range of languages from the most globally used languages as English, Spanish, Chinese to various Southeast Asian languages to utilize our global network.
Tel: +66 2203 9000 | Weekday 08:30 -17:30
Please contact us about inquiry of business, recruitment, and others or
Click Here to Join us