June 29, 2026/
ปลดล็อกศักยภาพองค์กรด้วยดาต้าและผู้เชี่ยวชาญ! เรียนรู้วิธีการเลือกบริการ IT Helpdesk Outsource เพื่อลดค่าใช้จ่ายการบริหาร ป้องกันปัญหาระบบล่ม และช่วยให้ทีมงานภายในโฟกัสงานหลักได้อย่างเต็มที่
Grow Your Business
Your Digital BPO
Powered by Tech & People
MOCAP delivers end-to-end outsourcing solutions where technology and people work seamlessly together. With omni-channel platforms, intelligent automation, and customer-centric strategies, we help organizations achieve efficiency, resilience, and long-term success in today’s fast-changing world.
- Omni-Channel CX ensures seamless service delivery
- AI Efficiency automates tasks to save time and costs
- Human + Tech delivers truly people-focused innovation
- Data-Driven Decisions enable clear smarter strategies
- Future-Ready Operations scale growth effectively
- Trusted Compliance protects data with standards
- Sustainable Innovation drives lasting digital success
Proven Expertise
Real Experience
real results
KPI Commitment
deliver results
you can trust
IT & Security
certified with
iso 27001:2022
Global Network
Global networks for smater operations
About MOCAP
Empowering Businesses
with Outsourcing Excellence
MOCAP is a leading outsourcing partner in Thailand and global, specializing in Contact Center, BPO, and Market Research. Backed by global shareholders Mitsui Group, Loxbit PCL, and Altius Link, we combine world-class standards with local expertise to deliver smarter operations and meaningful customer experiences.
Years in Business
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Our Services
What We Do For You
Digital BPO by MOCAP delivers seamless CX, AI-powered efficiency, and resilient operations for lasting customer experiences and growth. With global expertise and innovative tech, we help businesses adapt fast, optimize resources, and thrive in the digital era.
Executive Whitepaper
Strategic insights designed for decision-makers navigating change, complexity, and growth.
Knowledge Resources for Decision Makers
A library of white papers and industry insights created to support strategic and data-informed decision-making.
Our Client Stories
Tangible results that showcase
our expertise across multiple sectors
Our proven expertise drives efficiency, innovation, and customer satisfaction across multiple sectors, delivering tailored solutions that empower businesses to scale sustainably and achieve long-term success.
Let’s Talk About Your Goals
We understand that every business challenge is unique. Our proven outsourcing solutions align people, processes, and technology. Partner with MOCAP to drive efficiency, growth, and sustainable value.
Blog
MOCAP Talk Hub
MOCAP Talk Hub shares fresh perspectives on CX, BPO, and digital innovation practical insights for smarter operations and sustainable growth.
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- MOCAP Talk
June 29, 2026/
ในโลกที่ AI วิเคราะห์ข้อมูลได้ทุกอย่าง การวิจัยตลาด (Market Research) ยังจำเป็นอยู่ไหม? มาหาคำตอบว่าทำไมข้อมูลจากคนจริงถึงสำคัญกว่าที่เคย และ MOCAP จะช่วยธุรกิจคุณได้อย่างไรMOCAP Limited ได้เปลี่ยนวิกฤตนี้ให้เป็นโอกาสผ่านการทำ Internal Transformation ด้วยการนำเทคโนโลยี AI มาเป็นเครื่องมือหลักในการตัดสินใจ
June 29, 2026/
พลิกโฉมการบริการลูกค้าด้วย Mystery Shopping กลยุทธ์ที่ใช้คนจริงแฝงตัวเพื่อประเมินและปรับปรุงมาตรฐานการบริการ ให้การดูแลลูกค้าเหนือกว่าคู่แข่งและอุดทุกรอยรั่วทางธุรกิจ
Leadership Talk
What Our Leaders Envision & Share
" MOCAP, a group company of Altius Link (a joint venture between Mitsui & KDDI and Japan’s leading BPO player), has been supporting client business growth and enhancing customer satisfaction through BPO services focused on contact centers since its establishment in 2008. The BPO industry is now facing a major shift as digital technology continues to advance, customer needs are becoming more diverse and complex. MOCAP sees this as a great opportunity and is working to strengthen its Digital BPO services providing smarter and more flexible solutions for today’s business challenges. At the core of our work is a strong “customer-first” mindset. We are committed to building trusted partnerships by offering solutions that truly meet each client’s needs. This comes from our sincere desire to help create a better society. Looking to the future, MOCAP will continue to be a reliable partner that connects businesses and customers, and supports local communities and society through the combined power of people and technology. Together, we aim to build a sustainable and rewarding future for everyone"
"As Managing Director, I am driving MOCAP to become a top player in CX Solutions, fully aligned with the demands of today’s fast-moving business world. I’m committed to integrating technology, especially through DPO (Digital Processing Outsource), to raise efficiency and deliver solutions that make a real impact for our clients. Most importantly, I believe true success starts with our people. My focus on employee engagement to build a credible brand image and workplace where our teams work with happiness, grow, and stay inspired so together we can create exceptional customer experiences and achieve sustainable growth."
At MOCAP, we deliver trusted
outsourcing expertise in Contact Center,
BPO, and Market Research to elevate
every customer experience.
- +66-2203-9045
- inquiry@mocap.co.th
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